How to Fix 500 Internal Server Error in Google Chrome - (2023 Guide)

Crown GEEK
21 Oct 202203:20

TLDRIn this informative video, the host guides viewers on how to resolve the 500 Internal Server Error in Google Chrome, applicable to both Windows 10 and Windows 11. The solution involves updating Chrome, clearing browsing data including cache and cookies, resetting Chrome settings to default, and modifying the DNS server addresses to Google's public DNS (8.8.8.8 and 8.8.4.4). These steps aim to eliminate issues caused by outdated software, corrupted cache, or incorrect network configurations. The host encourages viewers to subscribe if the issue is resolved and to comment for further assistance if needed.

Takeaways

  • 🔄 Update Google Chrome: Ensure your browser is up to date by checking for updates through the 'About Google Chrome' option.
  • 🛠️ Reset Chrome Settings: If an update doesn't fix the issue, reset Chrome settings to their original defaults for a clean slate.
  • 🚫 Clear Browsing Data: Select the 'Clear browsing data' option and choose 'Advanced' to clear all data except for passwords and autofill form data.
  • 🔧 Network Adapter Check: Access your network adapter settings through 'ncpa.cpl' to verify your internet connection settings.
  • 📡 Change DNS Settings: If connected via Wi-Fi or Ethernet, adjust the DNS server settings to use Google's public DNS (8.8.8.8 and 8.8.4.4).
  • ♻️ Restart Your Computer: After changing DNS settings, a system restart can help apply the changes and potentially resolve the issue.
  • 🔍 Check for Extensions: If the error persists, consider disabling Chrome extensions one by one to identify if one is causing the problem.
  • 🛡️ Incognito Mode: Use an Incognito window to see if the error occurs without any extensions or customizations interfering.
  • 📊 Use Debug Mode: Advanced users can utilize Chrome's debug mode to get more detailed information about the error for further troubleshooting.
  • 🔄 Hard Refresh: Perform a hard refresh (Ctrl + Shift + R or Command + Shift + R) on the problematic page to force Chrome to reload the page without cached data.
  • 🗃️ Clear Full Cache: If a hard refresh doesn't work, clear Chrome's full cache through 'More Tools' and 'Clear Browsing Data'.
  • 📱 Desktop Mode on Mobile: For Android users, switching to desktop mode on Chrome can bypass mobile-specific issues that might trigger a 500 error.

Q & A

  • What is the first step to fix a 500 internal server error in Google Chrome?

    -The first step is to update your Google Chrome browser. You can do this by clicking on the three dots at the top right corner, selecting 'Help', and then 'About Google Chrome'. If updates are available, Chrome will automatically update and prompt you to relaunch the browser.

  • How do you check if Google Chrome is up to date?

    -You can check if Google Chrome is up to date by going to the three-dot menu, selecting 'Help', and then 'About Google Chrome'. It will show the current version and if it's up to date, or it will show that it's checking for updates.

  • What should you do if updates are available for Google Chrome?

    -If updates are available, Google Chrome will automatically update and ask you to relaunch the browser. After relaunching, check if the problem is fixed.

  • How do you clear browsing data in Google Chrome?

    -To clear browsing data, go to the three-dot menu, select 'Settings', then 'Privacy and security', and click on 'Clear browsing data'. Choose 'Advanced' and set the time range to 'All time'. Uncheck 'Passwords' and 'Autofill form data', then check the rest of the boxes and click 'Clear data'.

  • What is the purpose of resetting settings to their original defaults in Google Chrome?

    -Resetting settings to their original defaults can help resolve issues caused by changes in settings that might have led to the 500 internal server error.

  • How do you restore Google Chrome settings to their original defaults?

    -You can restore settings to their original defaults by going to the three-dot menu, selecting 'Settings', then 'Reset and clean up', and clicking on 'Restore settings to their original defaults'.

  • What is the significance of changing DNS server addresses in the network adapter settings?

    -Changing DNS server addresses can help resolve issues related to domain name resolution, which might be causing the 500 internal server error if the default DNS servers are not functioning properly.

  • What DNS server addresses are recommended in the video to replace the default ones?

    -The video recommends using '8.8.8' as the preferred DNS server address and '8.8.4.4' as the alternate DNS server address.

  • How do you access the network adapter settings on Windows 10 or Windows 11?

    -You can access the network adapter settings by typing 'ncpa.cpl' in the search box on Windows 10 or Windows 11, and then selecting the 'ncpa.cpl' control panel item from the suggestions.

  • What should you do after changing the DNS server addresses?

    -After changing the DNS server addresses, you should restart your computer and then check if the 500 internal server error issue is resolved.

  • What is the suggested course of action if the problem persists even after following all the steps?

    -If the problem persists, you should leave a comment on the video and the creator will follow up with you in a subsequent video.

  • Why is it important to keep Google Chrome updated?

    -Keeping Google Chrome updated is important because updates often include security patches, bug fixes, and performance improvements that can prevent errors like the 500 internal server error.

Outlines

00:00

🔧 Fixing 500 Internal Server Error in Google Chrome

This paragraph provides a step-by-step guide to resolving the 500 internal server error in Google Chrome for both Windows 10 and Windows 11. The process starts with updating Google Chrome, checking for updates, and potentially relaunching the browser. It continues with clearing browsing data, resetting Chrome settings to defaults, and configuring network adapter settings to use Google's DNS servers (8.8.8 and 8.8.4.4). The video concludes with a suggestion to restart the computer and check if the issue is resolved, and to subscribe to the channel or leave a comment if further help is needed.

Mindmap

Keywords

💡500 Internal Server Error

The '500 Internal Server Error' is a standard HTTP status code that indicates a server-side error has occurred. In the context of the video, it is the issue the host is addressing. The error prevents the server from fulfilling the client's request, and the video aims to provide solutions to resolve it.

💡Google Chrome

Google Chrome is a popular web browser developed by Google. The video is specifically focused on resolving the 500 Internal Server Error within this browser. It is the primary tool the host uses to demonstrate the troubleshooting steps.

💡Update

Updating refers to the process of installing the latest version of a software or application. In the video, the host instructs viewers to update Google Chrome to ensure they have the most recent features and bug fixes, which may help resolve the error.

💡Privacy and Security

Privacy and security settings in a browser control how personal data is handled and protected. The video mentions navigating to these settings to clear browsing data, which can sometimes resolve issues like the 500 error by removing potentially problematic data.

💡Clear Browsing Data

Clearing browsing data is the act of removing stored information like cookies, cache, and history from a web browser. In the script, this step is suggested as a potential solution to the 500 error, as it can eliminate data that might be causing the issue.

💡Advanced

The term 'advanced' in the context of the video refers to the more detailed or complex settings within a browser's options. The host guides viewers to use the advanced option when clearing browsing data to ensure a thorough cleanup.

💡Reset and Clean Up

Resetting and cleaning up a browser involves restoring it to its original settings and removing temporary data. The video suggests this step to potentially fix the 500 error by eliminating any configuration changes that may have caused the problem.

💡Network Adapter

A network adapter is a hardware component that allows a computer to connect to a network. The video instructs viewers to access their network adapter settings, which can be relevant to resolving internet connectivity issues that might be related to the 500 error.

💡Internet Protocol version 4 (IPv4)

IPv4 is the fourth version of the Internet Protocol, which is a key part of the internet's infrastructure for addressing and routing traffic. The video discusses adjusting the settings of IPv4 to use specific DNS server addresses, which can help resolve DNS-related issues contributing to the 500 error.

💡DNS Server Address

A DNS server address is the numerical label assigned to a device connected to the internet that is used for translating domain names into IP addresses. The video suggests changing the DNS server address to Google's public DNS (8.8.8.8 and 8.8.4.4) as a potential fix for the 500 error.

💡Restart

Restarting a computer involves shutting it down and then turning it back on. This process can help apply changes made in system settings and clear temporary files. The video recommends restarting the computer after changing the DNS settings as a final step to potentially resolve the 500 error.

Highlights

Update Google Chrome to the latest version to fix the 500 internal server error.

Access the update option through Chrome's three-dot menu under 'Help' > 'About Google Chrome'.

If updates are available, Chrome will automatically update and prompt you to relaunch the browser.

Navigate to 'Settings' > 'Privacy and security' to clear browsing data.

Choose the 'Advanced' option and select the 'All time' range for clearing data.

Leave 'Passwords' and 'Autofill form data' unchecked while clearing the cache and cookies.

After clearing data, reset Chrome settings to their original defaults.

Close Chrome and open the 'ncpa.cpl' control panel item to access network adapters.

Select the network adapter you are connected through, such as Wi-Fi or Ethernet.

Change the DNS server settings to manual and set preferred DNS to 8.8.8.

Set the alternate DNS server address to 8.8.4.4.

Restart your computer after changing DNS settings for the changes to take effect.

The video presenter is confident that following these steps will resolve the 500 error issue.

If the problem persists, viewers are encouraged to leave a comment for further assistance.

Subscribing to the channel and liking the video is appreciated if the issue is resolved.

The presenter will provide further help in the next video if needed.

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